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Looking after New Zealanders
People are at the heart of everything we do. In FY23:
- Southern Cross cared for more than 1 million New Zealanders
- Southern Cross Pet Insurance insured more than 64,000 furry family members
- Southern Cross Health Insurance supported New Zealanders through over four million health insurance claims
- Southern Cross` became naming rights sponsor of the iconic Round the Bays events in Auckland and Wellington, in support of active communities
- Southern Cross Healthcare's average Net Promoter Score (NPS) is 89. The NPS score is measure used to gauge customer loyalty to, satisfaction with, and enthusiasm for a company.
- This year saw Southern Cross enter a partnership with Northland Orthopaedic Centre in Whangārei which will see the existing clinic expand to meet the pressing needs of the Northland region
- Southern Cross Travel Insurance insured more than 250,000 New Zealand travellers
- Southern Cross Pet Insurance is proud to be a partner of Pet Refuge
With all New Zealanders, with our communities
A helping hand for New Zealand kids
We are proud to have joined forces with the Pause Breathe Smile Trust and the Mental Health Foundation.
Healthy Futures Report
Our Healthy Futures Report shines a light on important aspects of the country’s health and wellbeing.
