A work crew share a hug together
A construction crew share a hug together

Benefits of membership

When you're with the right people, it shows

Being a Southern Cross member means we can help you put your health and wellbeing first.

Your benefits of membership* include:

Mental health sessions with Raise

How you're feeling affects how you're doing. That's why as a Southern Cross member you get up to three online mental health sessions, every policy year - to see a counsellor (individual or couples) or wellbeing coach.

Here's how:

Raise provides practical mental health assistance if you have a personal or work issue that may be impacting any area of your life or wellbeing.

Annual health check with MedPro

Regular check-ups can make a big difference. Your membership now includes a health check, every policy year - available to members aged 16 and over.

Here’s how:

  • Find more information and book online here, or call MedPro on 09 838 3555 (Monday - Friday, 8:30am to 5:00pm)
  • You’ll need to provide your Southern Cross member number when you make the booking
  • You can find this on your member card or in the My Southern Cross app

MedPro provides New Zealanders with comprehensive and reliable healthcare services nationwide, including health checks, health monitoring and vaccinations.

Access to unlimited online GP consults with CareHQ

Peace of mind for you and your family. Instead of paying $79.95, GP appointments are available to Southern Cross members free of charge between 7am and 7pm when they are booked via the MySouthernCross app.

Here's how:

  • Book using your My Southern Cross app
  • Each adult 16 years and older on your policy must book using their own login in the My Southern Cross app
  • Only the policyholder can make a booking through the app for dependent children on the policy
  • If you don't already have the My Southern Cross app, find out how to download the app for free here
  • If you are unable to complete the booking using  the app, please contact us. You will not be refunded for CareHQ appointments made directly through the CareHQ website or app. You will only be able to claim for reimbursement if you have GP cover under your policy.

CareHQ provides New Zealanders with easy access to an experienced, New Zealand registered GP, 7 days a week. CareHQ is designed to support your enrolled practice and not replace it, so if you have a CareHQ consultation, you can still return to your normal GP for your ongoing care. All the doctors at CareHQ are Fellows of the Royal New Zealand College of General Practitioners.

These and other great benefits are made possible at Southern Cross because we’re a not-for-profit Friendly Society. Southern Cross Health Insurance doesn't have shareholders, we have members. Every decision we make puts your health and wellbeing first, including benefits like these being made available as part of your membership - until further notice.

These Benefits are provided pursuant to a Deed Poll dated 18 October 2022 (published on our website on 24 October 2022).
Deed Poll

Southern Cross. With you.

To learn more, or if you have any questions, you can contact us. 

Read the full terms, conditions and FAQs.

*Benefits are available to members only and are subject to change and removal. All benefits are subject to availability. Southern Cross may change the terms relating to these benefits at any time, including discontinuing any aspect of the benefits. Any changes to the benefits will be notified on this webpage.