Policy FAQs
Will these changes impact my premiums?
No. Your premium won’t change at the time of these updates. Your premiums will stay the same until your next policy anniversary, unless you make any changes to your policy.
Premium changes consider factors such as claims trends, your age, and whether you qualify for any discounts. More information on policy renewals.
We’ll send you a renewal pack approximately six weeks before your policy anniversary date advising of any premium changes. You can find your policy anniversary date in MySouthernCross or on your membership certificate.
Plans impacted: HealthEssentials, KiwiCare, RegularCare, WellbeingOne, WellbeingTwo, UltraCare, FirstCover, SureCare Concessionary, WellbeingStarter, Westpac FirstCover