Kaitlyn’s story

"When you’re healthy, everything feels easier”

Kaitlyn’s Southern Cross membership gave her the freedom and flexibility to fit in sinus surgery around her busy life as a working mum and business owner.

Kaitlyn’s life is a juggling act – she’s a mum to a one-year-old, works part-time in the office as well as doing the books for her family business, and still manages to support her busy household. But on top of that, she’s been struggling with a sinus condition that’s impacted her quality of life, making it hard to get the rest and exercise she needs. With so much on her plate, waiting around for appointments or surgeries just wasn’t an option.

Thanks to her health insurance with Southern Cross, Kaitlyn was able to see a specialist quickly and schedule a surgery time that fit around her busy life. “For me, everything was super quick,” she says. “Waiting times weren’t an issue, and I could pick dates that worked for me, which was invaluable with a packed schedule.” Since having the surgery, Kaitlyn’s quality of sleep has improved dramatically, giving her more energy for her family and everyday life. “When you’re healthy, everything feels easier,” she explains. With a little one learning to walk, Kaitlyn knows the importance of being at her best – and thanks to the support of her health insurance, she’s able to enjoy these precious family moments without missing a beat.

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*Not all benefits are available on all Southern Cross Health Insurance plans. You can check our policy documents to see what each plan covers. Kaitlyn has the Wellbeing Two plan with the Day-to-Day module.