The quickest way to get this sorted is to speak to one of our friendly team

Call us on 0800 800 181

Here to help Mon-Thur 8:00am - 5:00pm, Fri 9:00am - 4:30pm.

When calling, you'll need to have your policy number handy so we can identify you. You can find this on your Member card, on any communications we’ve sent you, or by logging in to My Southern Cross.


Or you can send us an online enquiry

Please send us some details and one of our team will get back to you within 5 working days.


 

You must be the policyholder or have authority to make changes to this policy. Please ask the policyholder to get in touch or they can complete a policy authorisation form.


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Thanks! You will be included along with the members you specify below.


Please provide the details of any members you'd like to suspend


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Please note: Suspension must be for a minimum of 2 months and last no more than 3 years (36 months).




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These details help us verify who you are so we can deal with your enquiry as quickly as possible.


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By submitting this form, you acknowledge and agree that personal and health information provided to us (including any supporting documents) will be collected, stored, used and disclosed in accordance with the terms of our Member Privacy Statement.