A family cycling through a nature trek
A family cycling through a nature trek

Managing your health policy

Managing your policy couldn't be easier. Set up a direct debit, let us know if something is changing or just view your plan details – here you’ll find more information about how to make changes to your policy or login to My Southern Cross to manage your policy online.


View plan documents

Paying your premium

Going overseas?

Changing your employer?

Request a Member card

Review your pre-existing condition(s)


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Need help?

If you have any questions, please contact us here.

Manage your policy with My Southern Cross
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Make a claim
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Request cover or prior approval
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View available communications
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Manage your billing and payments
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Update your contact details
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Download the app
Log into My Southern Cross