Policy FAQs
I have prior approval for a healthcare service happening before 22 October 2024. Will these updates affect my approval?
No, these updates won’t affect your approval.
If the date of your healthcare service changes, or you need this healthcare service again in the future, please contact us. We’ll let you know if it needs to be performed by an Affiliated Provider and confirm your level of cover.
Plans impacted: HealthEssentials, KiwiCare, RegularCare, WellbeingOne, WellbeingTwo, UltraCare, FirstCover, SureCare Concessionary, WellbeingStarter, Westpac FirstCover