Policy FAQs
I’m interested in a different plan. When can I change my plan?
You can request to change your plan at any time. The change usually takes place from the last date your policy is paid to, or from when we receive a medical declaration if you’re upgrading your plan.
We know that every member’s circumstances are different, so please contact us if you would like to receive personalised advice or to discuss other health insurance plans that may better suit you and your family.
Plans impacted: HealthEssentials, KiwiCare, RegularCare, WellbeingOne, WellbeingTwo, UltraCare, FirstCover, SureCare Concessionary, WellbeingStarter, Westpac FirstCover