Policy FAQs 

When do these changes take effect?

These updates to your plan take effect from 22 October 2024. Claims that take place before 22 October 2024 will have the benefit limits and terms and conditions that were effective on the date of treatment.

Plans impacted: HealthEssentials, KiwiCare, RegularCare, WellbeingOne, WellbeingTwo, UltraCare, FirstCover, SureCare Concessionary, WellbeingStarter, Westpac FirstCover