FAQs and quick answers
After joining, when can I start claiming on the policy? Is there a stand-down period?
You can claim for most benefits on our health insurance policies straight away, although some benefits require a period of continuous cover before you can claim (loyalty benefits). You can check your policy document to confirm the loyalty benefits.
Our HealthEssentials plan has a three month stand-down period for dental treatment, optometrist consultations and prescription glasses/contact lenses.
Our HealthEssentials plan has a three month stand-down period for dental treatment, optometrist consultations and prescription glasses/contact lenses.
